Shipping & Returns

SHIPPING
All orders are shipped freight prepaid FOB tag warehouse, Newport News, Virginia.  The cost of freight will be added to your invoice.  Orders shipped on pallets will be invoiced at $4.50 per pallet. Special handling requests and inside deliveries are subject to additional freight charges.  Oversized items, denoted by 'truck icon' in the catalog, may incur extra freight charges. Shipments requiring special routing instructions must be specified or tag reserves the right to ship at our own discretion.

RETURNS
All returns are required to have a return authorization (RA) number and must be received in their original state at our Newport News location. All cartons need to be identified with the RA number. RA numbers may be obtained by calling tag’s Customer Relations Department at 1.800.621.8350. Unauthorized returns will be charged a 20% restocking fee and all freight charges.